Flashcard file could not be accessed

kaffeekati

Member
Suddenly, when I want to create a flashcard, the flashcard failure says the file could not be accessed.
Then I thought I might want to export my flashcards in case something is seriously wrong, but it says "did not complete successfully."
Alright I think, let's do a backup, but: "your flashcards could not be backed up."
I've got the Huawei Ascend G510-100, Android Version 4.1.1 (Jelly Bean), Pleco version 2.4.18 and am not aware of having changed anything in the last days.
Can you help me?
 

mikelove

皇帝
Staff member
Do you have a microSD card in your phone? If so then the card may be failing / file may be corrupted; could you please reboot your phone, go into /Android/data/com.pleco.chinesesystem/files/databases and copy your flashcard database from there to your computer, then email it to us (support@pleco.com)? We can look at it here to see if anything's wrong / see if it can be repaired.
 

kaffeekati

Member
Yes, I will, ... I did.
Maybe it also has something to do with limited working space?

...uh, actually, after having the phone attached to the PC, it's working again with the flashcards. 好奇怪
But thanks, guys!!
 
Top