naphta
秀才
Hi,
I have Pleco on an Asus Zenfone 2 and I have been experiencing issues with the phone camera and the video record function for months. Today I discovered that the cause of this problem is Pleco Screen OCR.
When I restart my phone, I can use the camera through the native app without problem. But as soon as I use Pleco Screen OCR (and I do it a lot to read comics, among other things), the app won't allow me to record video because the phone is in "multidisplay mode". The thing is that my phone has no "multidisplay" option at all, and this message only appears when recording video. But it seems that it is Pleco screen OCR what causes it. I have to restart my phone in order to capture video.
I want to send a ticket to ASUS to explain the problem. I just wanted to ask here how should I present the Screen OCR (what process or what system components does it use) in order to provide them a precise description of my problem.
I'm sorry if this post is not directly related to Pleco...
Thanks for your help !
I have Pleco on an Asus Zenfone 2 and I have been experiencing issues with the phone camera and the video record function for months. Today I discovered that the cause of this problem is Pleco Screen OCR.
When I restart my phone, I can use the camera through the native app without problem. But as soon as I use Pleco Screen OCR (and I do it a lot to read comics, among other things), the app won't allow me to record video because the phone is in "multidisplay mode". The thing is that my phone has no "multidisplay" option at all, and this message only appears when recording video. But it seems that it is Pleco screen OCR what causes it. I have to restart my phone in order to capture video.
I want to send a ticket to ASUS to explain the problem. I just wanted to ask here how should I present the Screen OCR (what process or what system components does it use) in order to provide them a precise description of my problem.
I'm sorry if this post is not directly related to Pleco...
Thanks for your help !