treo 650 reset

chaiusa

举人
Mike,

I just got a treo 650. I install the plecodict by putting all files at PALM/Programs/Plecodict. my treo resets very often when i run plecodict.

Do you have any solution for this kind of problem.

Please let me know.

thanks
 

Jim

榜眼
Hi Chaiusa,

Maybe I can help. I have been running Plecodict since its release on the Treo 650 and it has been very stable. Did you put the plecodict.prc file on the card too? It must remain in phone memory. Plecodict will also create a Plecodict User Database and a Plecodict Flashcards file and when you activate the keyfile it will create a Plecodict Hanwang Library and a Plecodict HWR Database file. All of these must remain in phone memory.

How much free memory do you have left in the phone? The less memory have left the more likely the Treo will be unstable.

What third party applications are you running? You can try removing all your other third party applications then adding them one at a time until you find out which one is making your Treo unstable with Plecodict.

Finally, what firmware and software versions do you have? In the phone application push the menu button then select Options/Phone Info to find your version information. You should have at least the latest version available on the Palm website as an upgrade. Make sure you pick the proper upgrade for your particular brand of Treo. The earliest software version didn't handle cache memory very well.

Hope this helps.
 

chaiusa

举人
thanks for your reply, jim

the following is my treo's setting

I put plecodict.prc file in phone memory.
I have about 5.3 MB left.
I don't think any application cause this problem.
I have firmware version 1.43
 

Jim

榜眼
When you updated to 1.43 firmware did you also do the software update? I found the firmware to be ok but the software caused a lot of resets, often with Plecodict but also with some other apps. I went back to an earlier version and it is completely stable again. There is supposed to be a new official release 1.51 in about a month so I am waiting to see how that release is.
 

chaiusa

举人
thanks again for your reply,

I did upgrade the firmware to 1.43
but software is still 1.13

most people got 1.14 but i don't know how to upgrade to 1.14

can you tell me how?

Thank you very much for your help.
 

Jim

榜眼
I am still at 1.13. Try looking here: http://discussion.treocentral.com/showt ... light=1.14 but read everything carefully. There are several versions around that are actually custome ROMs. Make sure you get the version you really want. The 1.14 is the software that came with the 1.43 firmware and which I found so unstable. I recommend sticking with what you have.

What third party apps do you have installed? I might be able to recognise something that could conflict.
 

mikelove

皇帝
Staff member
I pretty much agree with everything Jim's said (thanks!), but it's also possible that this could be something other than a firmware issue. Given that you've got 5.3 MB available (and that free memory isn't as big an issue on the Treo 650 as it is on earlier models anyway) it's probably not a memory problem, but there are some other possibilities to think about.

For one thing, how did you go about setting up your Treo 650? Did you simply HotSync it with your PC and select the same username that you were using on your old Palm? If so, that could actually cause a lot of problems right there, because some of the backed-up data files from your old Palm could be conflicting with your Treo.

So I'd recommend that you hard reset your Treo (hold down the power button while pressing in the reset pin - this will erase all of its memory), then go to your Palm Desktop backup folder (c:\program files\palmOne\(your username)\Backup) and rename that folder to "Old Backup" or something similar. (anything except "Backup", basically) Then, HotSync your Treo with your PC, select that same username again, and reinstall PlecoDict. Assuming PlecoDict now works correctly, you can then proceed to reinstall any other software you were running before. You can go into that "Old Backup" folder if you need to reinstall any data files or programs that you no longer have separate copies of, but be very careful to install only software that you actually recognize, so that you won't accidentally reinstall whatever file was causing the problem.

Following that procedure should eliminate just about any potential cause of problems, so if PlecoDict still crashes after doing this then there may be something wrong with your Treo (perhaps a defective flash memory chip or something along those lines). But I'd say it's at least 90% certain that a reset and reinstall will fix this.
 

chaiusa

举人
mike,

i think it is about firmware. i downgraded from version 1.43 to 1.28.
plecodict seems to work fine.

thanks for your help.
 
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