D DaBai Member May 22, 2018 #1 I don't recall ever registering but I've recently bought a pack for it and I need my registration ID and it appears I cant make one?
I don't recall ever registering but I've recently bought a pack for it and I need my registration ID and it appears I cant make one?
mikelove 皇帝 Staff member May 22, 2018 #2 It should show up at the top of the Pleco "Registration" screen. If there's no ID there, did you buy this from our website? If so then you should have received an ID in the order confirmation email.
It should show up at the top of the Pleco "Registration" screen. If there's no ID there, did you buy this from our website? If so then you should have received an ID in the order confirmation email.
D DaBai Member May 22, 2018 #3 mikelove said: It should show up at the top of the Pleco "Registration" screen. If there's no ID there, did you buy this from our website? If so then you should have received an ID in the order confirmation email. Click to expand... I got it from Google play. There is no ID at the top of the registration screen for me.
mikelove said: It should show up at the top of the Pleco "Registration" screen. If there's no ID there, did you buy this from our website? If so then you should have received an ID in the order confirmation email. Click to expand... I got it from Google play. There is no ID at the top of the registration screen for me.
mikelove 皇帝 Staff member May 22, 2018 #4 Hmm... does it help if you go into "Add-ons" and tap "Restore Purchases"? If not, contact support with your Google Play email address and we can look up your order in Google's database from that.
Hmm... does it help if you go into "Add-ons" and tap "Restore Purchases"? If not, contact support with your Google Play email address and we can look up your order in Google's database from that.
