Can't find my Pleco ID

DaBai

Member
I don't recall ever registering but I've recently bought a pack for it and I need my registration ID and it appears I cant make one?
 

mikelove

皇帝
Staff member
It should show up at the top of the Pleco "Registration" screen.

If there's no ID there, did you buy this from our website? If so then you should have received an ID in the order confirmation email.
 

DaBai

Member
It should show up at the top of the Pleco "Registration" screen.

If there's no ID there, did you buy this from our website? If so then you should have received an ID in the order confirmation email.

I got it from Google play. There is no ID at the top of the registration screen for me.
 

mikelove

皇帝
Staff member
Hmm... does it help if you go into "Add-ons" and tap "Restore Purchases"?

If not, contact support with your Google Play email address and we can look up your order in Google's database from that.
 
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