Low Power removes PlecoDict?

A

Anonymous

Guest
I just installed PlecoDict on my new E2 and was happily exploring it when it stopped working. I got a low power message informing me that some services were being shut down. When I tried to launch plecodict after rechanging I got an error message: No Dictionaries Installed - Cannot locate any dictionary files. Please double check that you've correctly installed the files to RAM or the /palm/launcher directory on your flash memory card. Are all of the flashcards that I have created in the past two days gone? Do I have to reinstall the entire dictionary? Please help!
 

mikelove

皇帝
Staff member
Try removing and reinserting your SD card - that should get PlecoDict to start again. If that doesn't work, soft reset your E2 and that should definitely do it. The data is still there, the problem is that when your battery runs low Palm OS disables access to the SD card slot; removing/reinserting or soft resetting after a recharge should re-enable access to the card and allow PlecoDict to start up.
 
A

Anonymous

Guest
Thanks for your quick reply!
Unfortunately, I have tried both of those things (multiple times) to no avail. I still keep getting the same error message. Any other suggestions? Anyone?
 
A

Anonymous

Guest
I deleted and reinstalled plecodict and it now seems to be working. Unfortunatley all of the words that I added and my flashcards disappeared with my problem. Is there a way to back this up so that next time there is a problem and I have to do a clean install I don't have to start from square one?

Thank you for the quick response on the first email - it was 4am in New York, get some sleep!
 

mikelove

皇帝
Staff member
Hmm... that's odd. About the only other explanation I can think of is that your Palm somehow corrupted the data files on the card when the battery got low - this would be pretty strange, though, since PlecoDict always opens files on an SD card as read-only and hence it shouldn't be possible for them to be altered. Or possibly the preferences were corrupted and it was trying to access the cards from the wrong directory - did you try pressing the "Reset Prefs" button on the "No Dictionaries Installed" screen?

Regarding the flashcards, there's a slight chance you may be able to recover them - go into c:\program files\palm\(your username)\backup and see if there's a "PlecoDict Flashcards" and/or a "PlecoDict User DB C-E" file in there. If so, try installing those two files to your Palm - there's a chance that they may still be the old versions rather than the new ones that were generated when you reinstalled. For future reference, with an SD card problem you don't actually need to delete the software before you reinstall; just reinstall and that should replace the problem files without affecting your flashcards.

You can back up your flashcards in the future by going to that same backup directory (c:\program files\palm\(your username)\backup) and copying those Flashcards and User DB files to another location on your hard drive - that should keep them safe against future reinstalls.

And actually it was only midnight in New York, I'm not sure why the clock got that one wrong... perhaps something to do with the recent daylight savings time switch.
 
A

Anonymous

Guest
Thanks for all of the info. I am new to the world of the palm so I didn't quite understand the file/backup structure. I will start backing everything up reguarly and if anything happens again hopefully it will be no big deal to bring everything back to life.

Thanks again, and I love this dictionary. It is going to make my life so much easier - I just wish I had found it earlier.
 

mikelove

皇帝
Staff member
You're very welcome! Glad you're enjoying it. And we're hoping to do a better job at getting the word out about our products in the future - we've got a couple of things in the works that might help with that.
 
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