Problem with chinese-italian dictionary

I have a student who lives in Italy and she downloaded this dictionary on her iphone, but it doesn't show up when she searches for a chinese character/word. I tried the demo version for this dictionary on my android, and it also doesn't show up! I can browse it in the "manage dictionaries" section, but it doesn't come up on searches and in the pop-up inside reader. We need help, thanks!!!
 

Shun

状元
Hi,

can you check if you have the following settings in Manage Dictionaries for your dictionary?

8566154C-BCA4-4014-9230-35DA56CE7DBC.png


With these settings, it displays fine here.

Hope this helps,

Shun
 

mikelove

皇帝
Staff member
Hmm... is the purchase active? Check "Add-ons" / Installed, is it listed in the "Demo" section?
 

LeonardoM

进士
I
Hmm... is the purchase active? Check "Add-ons" / Installed, is it listed in the "Demo" section?
I think it was a free dictionary. Anyway, I went ito the add-ons and there is no italian dictionary available over there.
Where should I be looking instead?
 

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mikelove

皇帝
Staff member
We temporarily removed it from sale - annual royalties were way more than we were making from it - but plan to relaunch it along with a bunch of other new Chinese-to-languages-other-than-English dictionaries in 2024. However, if you already purchased it you should be able to re-download it in 'purchased but not downloaded' - is it not listed in there?
 

anhnha

举人
a bunch of other new Chinese-to-languages-other-than-English dictionaries in 2024
It's going to be a long wait, but I'm curious which languages will ultimately be included. Would Korean or Vietnamese be included?
 
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