ConfuciusTse
举人
Hi Mike!
Very excited to finally use Pleco on my Android. I successfully transferred my license from iOS to Android. Then I added OCR to iOS with the intent to transfer it to Android (I felt this was cleaner and gave me more options as all my licenses are on iOS). I paid, restored iTunes again, then went online and saw:
The following components can be activated on Android:
Optical Character Recognizer
But when I go to add it to my existing Android registration I get:
Registration creation failure; contact Pleco support.
Not sure what's going wrong here. My original bundle transferred fine, it's just the OCR add-on that I just purchased that won't transfer. Any help? I also sent an email to Support which included my registration number. Thanks!
Very excited to finally use Pleco on my Android. I successfully transferred my license from iOS to Android. Then I added OCR to iOS with the intent to transfer it to Android (I felt this was cleaner and gave me more options as all my licenses are on iOS). I paid, restored iTunes again, then went online and saw:
The following components can be activated on Android:
Optical Character Recognizer
But when I go to add it to my existing Android registration I get:
Registration creation failure; contact Pleco support.
Not sure what's going wrong here. My original bundle transferred fine, it's just the OCR add-on that I just purchased that won't transfer. Any help? I also sent an email to Support which included my registration number. Thanks!